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Agencies

On-demand paratransit services for transit agencies​

SilverRide’s assisted ride service lowers agency costs and maximizes rider flexibility. The SilverRide model was designed with transit agencies in mind. We give agencies the flexibility to add significant ADA-compliant, on-demand capacity to their service without adding any additional staff or vehicles.

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Drivers

Our certified drivers can support rider needs, including seniors and individuals needing wheelchair or other assistance at any point during the trip, including after arrival at the destination. Our drivers also build personalized relationships with riders as they get to know them on a personal level.​

Technology

The SilverRide service platform utilizes technology to delver transparency and drive efficiencies at each step of the process. Drivers are equipped with real time data on passenger needs while clients have full access to ride monitoring and reporting. ​

Customization​

We tailor our service to the needs of your agency and riders. Our highly personalize approach can work with agencies of any size and integrates seamlessly into  your current operations and capabilities. ​

The SilverRide Platform provides a comprehensive
solution for agencies of any size

Our state-of-the-art technology combines with best-in-class drivers to

help transit agencies solve their most challenging rider needs.​

Rider Satisfaction​

We set the standard for rider satisfaction using technology and a passion for serving our clients. Our drivers treat every passenger with care and respect. Our riders are treated like family!

Deliver Results

Our flexible solution delivers results by helping agencies improve scheduling, increase rider satisfaction, and solve a range of situational challenges unique to your organization.

Lower Costs​

By outsourcing transportation to SilverRide, agencies can significantly decrease overhead and fixed transportation costs while also scaling operations as needed based on rider demand.

Reporting

SilverRide’s solution integrates with major transit management systems and includes real-time connectivity between SilverRide, agencies and riders – allowing agencies to track key performance metrics.

We offer innovative solutions for transit agencies to support their clients

Transit agencies are always looking for a way to provide state-of-the-art, equitable transportation services to their riders who require special assistance along the way. When the standard options just won’t cut it, they turn to SilverRide to offer their riders a safer, kinder, and more secure option.

  • SilverRide’s drivers are fully certified and tested to ensure both the character and skill required for a professional driver.
  • Our drivers bring a level of energy and care that you simply can’t find when using the standard transportation options available.
  • All drivers are drug and alcohol tested as per the FTA guidelines. You can be positive your riders are safe with us.
  • Every day, our drivers share stories of satisfied riders. We love working with such amazing people – rider and driver alike!

Explore how SilverRide
can help your agency