Report an incident
Drug & Alcohol Policy
SilverRide is dedicated to providing a safe, dependable service to its clients and a safe, enjoyable work environment for drivers and employees. SilverRide has a zero-tolerance drug and alcohol policy while using the SilverRide platform.
Need to Report an Incident?
Complaints regarding zero-tolerance for drugs and alcohol can be made using these methods:
To file your complaint with SilverRide
o Phone: 1-800-618-1246
o Email: email@example.com
o Website: https://www.silverride.com/report-incident/
If you’re in the Seattle area you can also file your complaint with the Seattle Customer Service Bureau
o Phone: 206-684-2489
When SilverRide Receives a Report
When SilverRide receives a report of reasonable suspicion that a driver was under the influence while using the SilverRide network, they will lose access to the platform while an investigation is conducted. Further investigation resulting in sufficient proof of a violation of this policy will result in permanent loss of access to the SilverRide platform.
You can read our full zero-tolerance drug and alcohol policy here