Where here to help. Just tell us a few details about your incident and we’ll follow up with you promptly.
You can also email us at firstname.lastname@example.org
or call us at 1-800-618-1246
To file a complaint with a state that we operate in, click here.
Drug & Alcohol Policy
SilverRide is dedicated to providing a safe, dependable service to its clients and a safe, enjoyable work environment for drivers and employees. SilverRide has a zero-tolerance drug and alcohol policy while using the SilverRide platform.
When SilverRide Receives a Report
When SilverRide receives a report of reasonable suspicion that a driver was under the influence while using the SilverRide network, they will lose access to the platform while an investigation is conducted. Further investigation resulting in sufficient proof of a violation of this policy will result in permanent loss of access to the SilverRide platform.
You can read our full zero-tolerance drug and alcohol policy here